STORE POLICY
BY MAKING ANY PURCHASE THROUGH US YOU ARE STATING THAT YOU HAVE READ AND AGREED TO ALL OF OUR TERMS AND CONDITIONS IN THIS POLICY.
 
ORDERING:
We will process your order as soon as possible. When your order is complete and your information is verified through our advanced security system (which is fast) your order will be packaged and shipped. Shipping and handling usually happens within 24 hours unless you have made a purchase over the weekend or holiday, then it will be shipped the next business day. You may view your account at olivesveryvintage.com to see exactly when your packaged was shipped. Our shipping is always insured but we are not responsible for delays once the package leaves our location to be shipped to yours. Please see our shipping and handling section for further details.

Please note that there is a possibility that two people may be ordering the same high demand item at the same time and remember that vintage is one of a kind...so this means first pay, first receive basis. There are no more than one of each item. You can request to be on our waiting list if an item you are interested is returned.
FORMS OF PAYMENT:
We accept all major credit cards and Paypal only. We do not refund credit card or paypal fees in a return.
RETURNS AND REFUNDS:
In the rare instance you are not happy w/ your purchased item and a return is necessary you MUST please follow ALL of these steps in order for a refund.

1) E-mail us at returns@olivesveryvintage.com or you may also call 718-243-9094 (but DO NOT leave a message you must speak with with one of our staff personally to process the return) This MUST be done with in 24 hours of the delivery date of your package. (NO LATER!!! for authorization and acceptance) Unfortunately items shipped back to us without prior notice will be rejected.

2) The item must be returned by the same carrier( UPS ) with in 48 hours of the delivery date of the package and must be fully insured . Please ship to:
OLIVE'S very vintage
434 Court St.
Brooklyn, NY 11213
* No returns are accepted on International shipments due to customs fees.
* We do not refund shipping and handling fees or insurance fees in either direction.
* We do not refund credit card or paypal fees in a return.
* Items shipped back within 48 hours (dated by UPS) will be refunded minus a 20% restocking fee. After that its a 50% restocking fee or may be rejected.
* If you exchange for a similar item of similar value we will wave the restocking fee.
* Items must be returned in the same condition as they were shipped with the tags still attached. There must be no sign of being worn eg: make-up, deodorant, cigarette/cigar smoke, animal hair, food or wine stains, perfume odor, etc...
* We do not refund credit card or paypal fees in a return.
PLEASE NOTE:
All of our items are sold in "as described", "as is" condition but we do our very very very best to provide items in the best possible condition and also do our very very very best to give the best descriptions. Please refer to our size and conditions charts or email us at info@olivesveryvintage.com for any questions before your purchase. Thank you very much and ENJOY your unique vintage treasures from OLIVE'S. xoxoxo