FREQUENTLY ASKED QUESTIONS
Where do you get your inventory?
We scour the east coast looking for the best vintage ever and rely mostly on our keen knowledge and "eye" for style, design and quality. We do not use pickers or wholesalers... everything we sell is hand selected in person by us. We are very picky and take great pride in offering our customers the most unique and highly sought out, pristine vintage garments. Occasionally our travels take us outside of the US once or twice a year.
How often do you add new items?
The newest items added to our site will always be at the beginning of each category. Our inventory at OLIVE'S is bottomless and it spans the from the late 1800's to the 1990's. In addition, we are obsessively looking for new treasures daily to add to our collection. As soon as something sells and is shipped we add another beautiful piece to our on-line store, which translates to NEW inventory weekly. The inventory is also rotated in accordance to seasons and trends. So this all means... We want to appease your curiosity and passion for vintage gorgeousness and to keep checking back with us!!
Can I request something specific?
Of course!! We may even have what you are looking for in storage or in our store in Brooklyn, NY. Send us an email or call our store @ 718-243-9094 with the specifics and it would be our pleasurable challenge to look for what it is you desire.
How do you determine condition and authenticity? 
OLIVE'S tries hard to offer only the highest quality wearable vintage clothing and accessories. We also try our best to accurately describe each item indicating wherever possible the visible and invisible flaws.

Remember that buying vintage clothing means purchasing something that has some history and most likely has been worn and well loved before you. Please see our glossary of terms below for descriptions of quality.

http://www.vintagefashionguild.com is a very informative site that we reference often when determining the accurate date of an item and/or the fabric etc.

MINT:
Flawless condition, possibly unworn with tags, no visible imperfections or discolorations.

EXCELLENT:
May show some very minor wear from light usage but nothing too noticeable. Such as, resewn hem, alterations, minor discoloration on inside lining, light scratching on the surface of leather goods, light wear on corner of handbags or interior. The overall quality of these items is very close to original.

VERY GOOD:
Indicates good quality with some slightly visable wear. Softness due to washing, linings may be faded, a very faint stain in an discrete area, scratches on leather or metal hardware.

DESIGN CONCEPT ONLY:
Idicates that the piece offers high design conceptualization but is not wearable.
How do you size and measure your items?
Buying vintage clothing usually requires taking your measurements because the size indicated inside a vintage garment is not comparable to today's modern sizing. In our descriptions of each garment we may indicate what we think its modern size probably is by using our measurement chart. We take approximate measurements of our garments using inches. The garments are laid flat, pulled slightly taught but not stretched and measured from seam to seam. In certain cases it may be difficult to take a flat measurement due to an unusual cut or the type of fabric (bias cut or stretchy knits), so we will approximate a size. It is the best idea if you can measure a similar garment of your own to make comparisons to our measurements. Use the guidelines on the following charts.

Take your measurements using a soft measuring tape...

SHOULDER:
Measure shoulder tip to shoulder tip across the widest point. *On our garments we measure seam to seam across the back at the widest point.

BUST:
Measure under your arms across the fullest part of your bust, around your body keeping the tape level across your shoulder blades.
*We measure seam to seam at the fullest point on the front of the garment and then seam to seam across the back and add the two calculations.

SLEEVE:
Measure along the outside of your arm from shoulder to your wrist bone.
*We measure from the shoulder seam to the end of the cuff.

WAIST:
Measure around your natural waist just above your belly button and below your ribcage keeping the tape comfortably loose.
*We measure the garments from seam to seam at the waist line and then double it.

HIPS:
Standing with your heels together measure around the fullest part of your hips/bottom with the tape parallel to the floor.
*we measure the hips on a dress 7' below the natural waistline.

INSEAM
measure the inseam on a pair of pants from the crotch to the bottom of the hem. Take a pair of pants that fit you well and measure the same.
GLOVES
*glove measurements are taken by measuring under your palm and across the top of your knuckles.
WOMEN'S CLOTHING SIZES
WOMEN'S SHOE SIZES
Is my personal information safe and secure?
Your information is 100% safe! We respect your privacy and use the highest SSL 128-bit encryption. Only the sole owner of Olive's will see last 4 digits of your credit card. These are kept as reference items in case of inqueries.
What forms of payment do you accept?
We accept Visa, Mastercard, American Express, Discover and Paypal only. All paypal invoices are due within 48 hours of our payment request.
Do you charge sales tax?
Sales tax of 8 3/8% applies to residents of New York State only. Sales tax is not added onto clothing or shoes under $110.00.
Do you ship internationally?
Yes, of course. Please review the shipping and handling section for more details.